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Frequently Asked Questions

When unclaimed or lost assets are located, we will do our diligent work to find the owner of the assets so that

they receive the assets. For that purpose, we use very sophisticated software along with investigators in other states and countries if needed. Investigators search public records, including driver’s registry, birth and death certificate, address change, marriage and divorce

declarations, voter registration, telephone directory, as well as the genealogical and historical record. Our company has even taken the extra step of finding a homeless man who had assets through his parole officer.

Since our establishment in 2000, we have been an active member of the Better Business Bureau. We have been awarded the BBB Award of Excellence year after year for our outstanding level of service. Most significantly, we have assisted countless clients in recovering over $1 billion. We often collaborate with some of the country’s major financial institutions, including JP Morgan Chase, Bank of America, and many more.

Of course, you may claim these assets on your own. However, locating lost assets, filing, and following up on claims were easy, Florida Bureau of Unclaimed Funds would not be in business. Locating and claiming assets could be time consuming and challenging, at times resulting in asset owners giving up in frustration because the claim process is often difficult and confusing. By knowing the process and having established a good working relationship with assets owners, Florida Bureau of Unclaimed Funds can process your claim quickly and accurately while avoiding unnecessary expenses and potential errors.

Florida Bureau of Unclaimed Funds is not a collection agency. We specialize in locating unclaimed and lost assets that belong to you or your company. When you are contacted by us it’s great news! This means we have located money or other assets that you have the right to claim, and we will assist you in completing the claims process.

Unclaimed or lost assets refer to any funds or possessions that are owed to you or your family but remain unknown to you. These assets can originate from various sources such as stocks, bonds, insurance policies, rentals, royalties, wages, tax refunds, utility deposits, and properties. These assets are often reduced to a monetary value and held by different agencies or parties. Florida Bureau of Unclaimed Funds specializes in locating such assets, which amount to millions of dollars held in individuals’ names every year. It is important to note that the laws governing these funds often do not require the parties holding the assets to actively search for the rightful beneficiaries. Consequently, without our diligent research, this money would remain unclaimed.

There are various entities that could potentially hold your assets. Florida Bureau of Unclaimed Funds specializes in finding lost or unclaimed assets held by entities other than state abandoned property offices, which means they may not be easily located through an Internet search. However, once you have completed the necessary paperwork and submitted it, a claims professional from Florida Bureau of Unclaimed Funds will be able to offer you more detailed information about the specific entities holding your assets.

Assets can originate from various sources such as inheritance, lost payments, property returns, businesses, insurance policies, and more. These assets may have been acquired by a family member many years ago. However, mistakes can occur over time, including errors in names and addresses, changes in personal circumstances like marriage, relocation, use of nicknames, or legal name changes. These factors can make it challenging for entities to locate and connect with rightful beneficiaries.

Unfortunately, in some cases, laws allow entities to invest in the assets or eventually absorb them if they remain unclaimed. This lack of incentive can result in asset holders making only minimal efforts to locate beneficiaries. To mitigate these challenges, it is important to stay vigilant and proactive in managing your assets. Keeping accurate records, updating contact information, and seeking professional assistance when needed can help ensure that your assets are properly identified, managed, and claimed by the rightful beneficiaries.

Once we have established contact with you, the initial step is to complete and return the contingency agreement. This agreement clearly outlines the terms and conditions in a straightforward manner and grants Florida Bureau of Unclaimed Funds has the authority to represent you in pursuing the claim. Upon receiving all the necessary paperwork, a claims professional will reach out to you to address any additional requirements and provide regular updates regarding the progress of your claim. Your active involvement and cooperation throughout this process will help ensure a smooth and efficient resolution.

Providing a definitive answer to that question is challenging due to the unique nature of each claim and the various laws that govern asset holders. When it comes to assets held by State Abandoned Property Offices, they typically have either lengthy or no specific time limits. However, it’s important to note that the assets we specialize in locating and recovering are typically not held by these offices.

Many of the assets we uncover have specific time windows within which a claim must be filed. After this period expires, some asset holders may have the authority to absorb the unclaimed assets. When we reach out to potential claimants upon locating assets, we make sure to inform them of any relevant deadlines related to their specific claims. Regardless of whether there is a deadline or not, the claims process can take time. Therefore, we strongly advise that you promptly complete and return all the required paperwork. The sooner we can initiate the process of recovering your assets, the sooner you will be able to leverage them to your advantage.

The duration of the claims process can vary depending on factors such as the nature of your claim, the complexity involved, and the entity holding the assets. Typically, it takes between one month to six months to complete the claims process once the claim is filed. However, it is important to note that certain cases may take several months to reach a resolution.

Upon receiving all the necessary paperwork, your assigned claims professional will be able to provide you with a more accurate timeline specific to your claim. While we strive to expedite the process, it’s important to understand that the release of assets is often determined by the policies and practices of the asset holder, as there may not be specific laws mandating a timeframe.

Please remember that we operate on a contingency-fee basis, meaning we only require payment once your assets are successfully recovered. As such, it is in our best interest to work diligently and efficiently to resolve your claim as quickly as possible.

Our contractual agreement focuses on a contingency-fee arrangement, which is specified in a formal contract signed by both parties. We cover all fees incurred during the claim’s procedure under this agreement, guaranteeing you have no initial fees.

We deduct any appropriate expenses from the total sum once the assets have been successfully recovered. The remaining amount is then utilized to compute the agreed-upon percentage that you will pay us for our services, as indicated in our signed agreement. This method gives you the peace of mind that we are devoted to maintaining expenses as low as feasible.

In the highly unlikely circumstance that we are unable to retrieve your assets, we totally cover all expenditures, and you are not obligated to pay anything.

By conducting business on a contingency fee, we match our interests with yours and seek to produce successful results while eliminating upfront charges or fees in circumstances when the recovery is unsuccessful.

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